Privacy Policy

Renshaws is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with us in-store.

What Information We Collect
We may collect the following personal information:

  • Name
  • Contact details (email address, phone number, mailing address)
  • Payment information (when making a purchase)
  • Order history
  • Information submitted through forms or account registration
  • Website usage information (via cookies and analytics tools)

How We Use Your Information
We collect and use your information to:

  • Process and fulfil orders
  • Communicate with you about your orders, services, or promotions
  • Improve our website and customer experience
  • Respond to your enquiries or feedback
  • Comply with legal and regulatory obligations
  • We do not sell, trade, or rent your personal information to third parties.

Payment Security
All transactions on our website are processed securely. We use trusted third-party payment gateways and do not store your full payment details.

Cookies and Website Tracking
Our website uses cookies and analytics tools to enhance your browsing experience. Cookies help us understand how visitors interact with our site so we can improve functionality and content. You can choose to disable cookies through your browser settings if preferred.

Third-Party Services
We may use third-party providers (such as shipping partners or payment processors) to help deliver our services. These providers will only access your information as needed to perform their services and are required to keep it confidential.

Accessing or Updating Your Information
You have the right to access, correct, or request deletion of your personal information. To do so, please contact us at sales@pedalproject.com.au

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at sales@pedalproject.com.au